Product Listing - orderinfo

Ordering Information

Ugly Duckling Designs
743 High Street
Freeport, Pa. 16229

Email- info@theuglyducklingdesigns.com Phone-724-540-5111

To place an order, please use our secure online shopping cart by clicking "Add to Cart" on the product page.

Payment Accepted
Visa, Mastercard, Discover or Paypal.

Visa ,MasterCard, Discover, and American Express

If sending a money order, make payable to Michelle Murray.

Order will not ship until payment is received.

Current Ship Times
Retail orders ship within 7-10 business days.
Wholesale orders ship within 14-21 business days. Dropship orders ship with 10-14 business days. Local customers have the option of picking up their purchase. If you are picking up, do not pay thru paypal because you will be charged shipping. Use the credit card payment so I can deduct the shipping charges back off your bill. Just say you are picking up in the notes section on the shopping cart.

We do not accept returns unless there is a problem with a product. Please notify us within 5 days of receipt and we will work with you to solve the issue.

There will be a 25% restocking fee on all cancelled retail orders. We do not accept cancellations on wholesale/dropship orders due to our products being made fresh & to your specifications when your order is placed. Thank you.

If you have any further questions, please feel free to contact us.

Thanks for shopping at Ugly Duckling Designs.

Have a great day!
Ugly Duckling Designs is not responsible for damages caused by using any of our products. Warning labels are on each item. Please follow them carefully and NEVER LEAVE A BURNING CANDLE UNATTENDED.